We are committed to protecting your personal information

This Privacy Policy ("Policy") sets out the rules for collecting, using, storing, and disclosing personal information between the 577bs platform ("we", "our", "platform") and its users ("you", "your"). By using the 577bs website or creating an account, you will be considered to have agreed to the terms of this Policy.

We believe that data protection is a fundamental right. This Policy has therefore been written in plain, transparent, and easy-to-understand language so you can see what information we collect, why we collect it, and how we use it.

This Policy has been drawn up in accordance with the currently applicable laws and regulations of Bangladesh.

1What Information We Collect

577bs collects user information in a number of ways. The types of information collected are described in detail below:

1.1 Registration & Account Information

Information you provide when creating an account includes:

• Full name
• Email address
• Date of birth (for age verification — for users aged 21 or over only)
• Mobile number
• Preferred currency and language

1.2 Identity Verification Information (KYC)

For financial security and fraud prevention, we may request the following documents where necessary:

• National ID card (NID) or passport copy
• Proof of address
• Documents proving the validity of your payment method

1.3 Financial Transaction Information

During deposits and withdrawals, we collect the following information:

• Payment method details (bKash, Nagad, Rocket, or bank account information)
• Transaction amount and time
• Transaction reference number

Note: We do not store full bank account numbers or card numbers — only verified partial information is retained.

1.4 Automatically Collected Information

When you use 577bs, our system may automatically collect the following information:

• IP address
• Browser type and version
• Device information (operating system, screen size)
• Page visit time and duration
• Gaming activity logs
• Cookie and session data

2Purpose of Using Your Information

577bs uses your information for the following lawful and specific purposes:

2.1 Service Delivery & Account Management

• Account creation and verification
• Login and security checks
• Uninterrupted delivery of gaming services
• Processing deposits and withdrawals
• Distributing bonuses and rewards

2.2 Security & Fraud Prevention

• Detecting and preventing suspicious activity
• Identifying multiple accounts or fraudulent activity
• Complying with anti-money laundering (AML) rules
• Preventing access by minors (under 21)

2.3 Customer Support

• Providing assistance with issue resolution
• Responding via live chat and email
• Ensuring communication in Bengali and English

2.4 Service Improvement

• Analyzing and improving the user experience
• Identifying and resolving technical issues on the platform
• Testing and launching new features

2.5 Communication & Notifications

• Sending important account-related notifications
• Transaction confirmations
• Informing you of policy changes

3Sharing & Disclosure of Information

577bs does not sell your personal information to third parties. However, limited information may be shared in specific circumstances:

3.1 Service Providers

Limited information may be shared with the following types of trusted organisations to help us run our operations:

• Payment processing companies (bKash, Nagad, Rocket, and banks)
• Identity verification service providers
• Technical infrastructure providers (hosting, cloud)
• Game software providers

All such organisations are bound by strict confidentiality agreements and may only use the information for specified purposes.

3.2 Legal Obligations

In response to a court order or a lawful request from a government authority, we may be required to disclose information in compliance with applicable law. If such disclosure occurs, we will endeavour to notify you where legally permissible.

3.3 Business Restructuring

In the event of a change of ownership, merger, or acquisition of 577bs, your information may be transferred to the new entity. You will be notified in advance and given the option to close your account if you do not accept the new policy.

4Cookies & Tracking Technologies

The 577bs website uses cookies and similar technologies. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential cookies: For maintaining login sessions, ensuring security, and the core functioning of the platform.
• Functional cookies: For remembering your preferences (language, theme).
• Analytics cookies: For collecting website usage statistics to improve our services.

4.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may mean that some features of the platform are no longer available to you.

5Data Retention & Security

5.1 Data Retention Period

Your information is retained for the following periods:

• Active accounts: Information is retained for as long as the account remains active.
• Closed accounts: Certain information may be retained after account closure for financial and legal compliance purposes, in accordance with applicable law.
• Transaction records: Kept for a specified period in line with financial regulations.

5.2 Security Measures

577bs applies industry-standard security measures to protect your information:

• SSL/TLS encryption — all data transmission is encrypted
• Database encryption — stored data is kept in an encrypted state
• Two-Factor Authentication support
• Regular security audits
• Restricted staff access — only authorised personnel can view data
• Server firewalls and intrusion detection systems

5.3 Response to a Data Breach

If a data security breach ever occurs, we will notify affected users as quickly as possible in compliance with applicable law and take the necessary protective measures.

6Your Rights

As a user of 577bs, you have the following rights:

6.1 Right to Access

You may request at any time to know what information we hold about you. We will respond within 30 working days.

6.2 Right to Rectification

If any of your information is incomplete or incorrect, you may request that it be corrected. You can update most account information yourself in your profile settings.

6.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, where legal or contractual obligations exist, it may not be possible to fully delete certain information.

6.4 Right to Restriction of Processing

In certain cases you may request that the processing of your information be restricted, for example where there is a dispute about the accuracy of the data.

6.5 Right to Data Portability

You have the right to request your own information in a portable format.

6.6 Right to Object

You have the right to object to your information being used for specific purposes, particularly in relation to marketing communications.

To exercise any of the rights above, please use the contact details below.

7Protection of Minors

577bs services are for users aged 21 or over only. We do not knowingly collect information from any minor.

Age is verified at the time of account creation. If we believe a minor has registered, we will immediately close that account and delete any information collected.

If a parent or guardian believes their child has registered on our platform, please contact us directly.

8International Data Transfers

577bs primarily serves players in Bangladesh. However, due to technical infrastructure requirements, your data may be processed on servers located in other countries.

In such cases, we ensure that:

• The receiving organization maintains adequate data protection standards
• The necessary agreements and safeguards are in place
• The standards set out in this policy are upheld

9Third-Party Links & Services

577bs payment partners such as bKash, Nagad and Rocket have their own privacy policies. If you are redirected to their platform during payment, that platform's policy will apply.

Game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming) may process data independently in connection with the operation of their games. We are contractually linked with these providers on this matter.

10Policy Changes

577bs reserves the right to amend this privacy policy when necessary. If changes are made:

• The updated policy will be published on the website
• The date of the change will be noted at the top of the policy
• For significant changes, registered users will be notified by email

If you continue to use the platform after the revised policy is published, you will be considered to have accepted the new policy. If you do not agree to the new policy, you may request to close your account.

11Contact & Complaints

If you have any questions, comments or complaints about this privacy policy, please get in touch with us. We provide 24/7 support and respond in both Bengali and English.

We place the highest importance on protecting your data. Thank you for trusting 577bs.